Returns & Refunds (Made-to-Order)

Made to order: no returns/exchanges for buyer’s remorse or customer-submitted personalization mistakes.

If there’s an issue (misprint, damage, wrong item): we’ll reprint or refund.
How to report (fastest): click “Report an issue” in your order email/tracking (Printify Connect).
When to report: within 30 days of the Delivered scan (or 30 days from the estimated delivery date for lost shipments).
Include in your report:
- Photos of the whole item and close-ups of the issue
- Neck/size tag (for apparel)
- Packing slip/label (if available)
- Your order # + brief description
Returns usually not required; photos are enough.

Made to order: no returns/exchanges for buyer’s remorse or post-order design changes.

If there’s an issue (misprint, damage, wrong item): we’ll reprint or refund.
How to report: email support@blendytrends.com with details.
When to report: within 30 days of delivery (or 30 days from the estimated delivery date for lost shipments).
Include in your report:
- Photos of the whole item and close-ups of the issue
- Neck/size tag (for apparel)
- Packing slip/label (if available)
- Your order # + brief description
Returns usually not required; photos are enough.
General notes
Cancellations/changes: possible before production starts—contact us ASAP.
Refund timing: once approved, refunds post in 3–10 business days (bank dependent).
Shipping fees: covered if the issue is on us; otherwise non-refundable.
Customs/duties: set by your local authority; not refundable.
Need help?
Pre designed item orders: use “Report an issue” in your order email/tracking (fastest).
Full customization blanks: email support@blendytrends.com with your order # and photos.